Mantra’s Payment, Shipping and Return Policies

Payment: Mantra Sacred Sculpture accepts PayPal.
  • We also accept personal checks, money orders, and bank transfers.
  • Payments must clear before sculptures are shipped.
  • We will never, under any circumstances, share or sell your information.
  • All site pages, including the checkout, are secured using SSL (Secured Socket Layer) technology.
  • Once your payment clears, your sculpture will be shipped as soon as possible after the crating process is completed.
  • Once your order has been picked up, we will email you a tracking number.
Shipping Rates:

Shipping rates vary widely depending on size, weight and your postal code, so please get in touch for a crating/shipping quote. As a rough guide, shipping a smaller 10lb/ 4.5kg sculpture/crate to the US is US$86 by ground and $325 by air. A 150lb/68kg piece costs roughly $500 by ground and $1660 by air.

Customs Duties

Original art shipped across the Canada/ US border is exempt from customs duties.

Crating

Smaller sculptures are packed carefully and shipped using the postal service. Larger pieces are custom crated in a bespoke plywood box, lined with high-density foam and the sculpture is braced against shocks and chafing. Our crating and shipping contractor has many years of experience preparing fine art sculptures for shipment, and, though expensive, the quality of their work is first-rate. We take the utmost care in packing and shipping and packing, but once your sculpture has shipped, it is out of our control. We fully insure each sculpture against damage enroute. In the unlikely event there is any damage to your sculpture, please notify us immediately. Save all the packaging materials so that we may process a claim.

Upon Delivery

We take the utmost care in packing and shipping and packing. Still, once it’s shipped it’s out of our control; therefore before signing for the delivery, we ask you to carefully inspect the crate for any damage whatsoever. If you find anything out of the ordinary, please make a note on the delivery receipt. If the piece inside Is damaged, all shipping charges will be refunded. Send the sculpture back to us in its original crate or packaging, fully insured, and postage paid to Mantra Sacred Sculpture, 133 Corbett Road Unit 11, Salt Spring Island, BC. V8K 2W6. Once we receive the undamaged sculpture, we will issue your refund. Please get in touch with me at (250) 538 8973 or terry@mantra.art before returning the sculpture.

Returns

Shailja and I understand concerns about purchasing fine art sculptures online, and we hope our guarantee of satisfaction will help alleviate those concerns. To date, all our clients have been delighted and pleasantly surprised, but if you don’t like the sculpture for any reason, we accept returns on purchases within 30 days for money back, exchange, or credit. The only caveat is that when the piece is returned for that reason, then shipping costs are borne by the client.